Privacy Policy

1. Who We Are

Dressed Up is a designer dress rental service based in Ireland. We are the data controller responsible for your personal information collected through this website (dressedup.ie) and associated services.

If you have any questions about this policy or how we handle your data, please contact us at info@dressedup.ie.

2. Information We Collect

We collect the following personal information when you use our service:

• Contact details: name, email address, phone number
• Delivery address: to ship your rental to you
• Payment information: processed securely through Shopify Payments. We do not store card details on our servers.
• Order history: dresses rented, rental dates, and booking preferences
• Wishlist data: items you save, stored locally in your browser
• Usage data: pages visited, browser type, and device information collected via cookies (see Section 5)

3. How We Use Your Information

• To process and fulfil your rental orders
• To send order confirmations, dispatch notifications, and return reminders
• To manage your rental bookings and availability
• To respond to enquiries or customer service requests
• To improve our website and service based on usage patterns
• To send occasional marketing emails, only where you have given consent — you can unsubscribe at any time

Our legal basis for processing your data is contract performance (to fulfil your rental order), legitimate interests (improving our service), and consent (marketing communications).

4. Sharing Your Data

We share your data only where necessary:

• Shopify: our e-commerce and payment platform. Shopify is GDPR-compliant and processes data on our behalf.
• Delivery partners: your name and address are shared with couriers to fulfil delivery and collection.
• Supabase: our booking database provider, used to manage rental availability and bookings.

We do not sell your personal data to third parties.

5. Cookies

We use cookies to make our website work and to understand how visitors use it. Cookies are small text files stored in your browser.

• Strictly necessary cookies: required for the site to function (e.g. shopping cart, session management). These cannot be disabled.
• Analytics cookies: help us understand how visitors interact with the site so we can improve it. Only set with your consent.

You can manage your cookie preferences at any time using the banner shown on your first visit, or by clearing your browser cookies.

6. Data Retention

We retain your order and account data for up to 7 years for accounting and legal compliance purposes. You may request earlier deletion where this does not conflict with our legal obligations.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data (right to erasure), subject to legal obligations
• Restrict or object to how we use your data
• Data portability — receive your data in a machine-readable format
• Withdraw consent for marketing at any time

To exercise any of these rights, contact us at info@dressedup.ie. You also have the right to lodge a complaint with the Data Protection Commission (Ireland's supervisory authority).

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after any changes constitutes acceptance of the updated policy.