FAQ's
Our most frequent questions and answers
If there are any questions we have not answered please direct them to info@dressedup.ie
No, we currently provide an online service only. We are based in Wicklow Town but we offer a postal service all around Ireland.
We offer a try on service for customers based in Wicklow Town & Surrounding Areas. Our try on service costs €15 and we will get you to try on the garments there and then. You can book by popping us an email at info@dressedup.ie. In your email please include your name, address, what dress you wish to try on & also what date suits you for the try on service.
We offer a minimum of 3 days rental and maximum of 7 day rentals. For longer periods send us a quick email and we will try our best depending on availability to accommodate you. Emails info@dressedup.ie.
A late fee of €50 is in place for each day the dress is late.
Yes, a full refund is available to customers who cancel their rental at least 7 days before their desired rental dates. If you decide to cancel your dress rental within 7 days of your event, a credit note will be issued to the value of the dress rental and any shipping fee that was paid.
Please allow up to 3 business days for your order to be delivered.
Yes. Please send us an email to info@dressedup.ie with the dress and dates you would like. We will try our best to accommodate you.
No, please send the item back as is, dry cleaning costs have been included in the price of the rental fee. Under no circumstance should you attempt to wash or have our products dry cleaned, doing so can result in you being charged. For further information please see our T&C’s.
We will send you the measurements of the item. We will then assume once you order you are familiar with the brands sizing.
Please use the prepaid returns label provided and drop the item back to your nearest post office on the last day of your rental.
We ask for you to be mindful when wearing our dresses and look after them with care. We understand that from time-to-time normal wear will happen. All our items are inspected prior to and after your rental. Full RRP (Recommended Retail Price) will be charged if an item is returned beyond reasonable wear and tear (stained, torn, unwearable)
This is available upon request. If you are interested in an item, send us an email to info@dressedup.ie